Hurricane Harvey Recovery Centers and Survey Are Open

April 16th, 2019

Houston Councilman Dave Martin would like to remind residents who were impacted by Hurricane Harvey to apply for assistance through recovery programs and resources under the City of Houston Homeowner Assistance Program (HoAP).

The Recovery Survey is the first step and tool to direct residents to the appropriate recovery program and to help the city prioritize those with urgent needs. No documentation is required to take the Recovery Survey, and it takes less than 15 minutes to complete. While priority will be given to low and moderate income homeowners, assistance is available to homeowners of all income levels. An intake specialist will contact you after you complete the survey regarding the next steps.

The survey can be taken:

If you need assistance filling out the Survey, please call 832-393-0550 or visit one of the stationary HRC’s:

  • Northeast: 9551 N. Wayside, Houston, Texas 77028
  • Northwest: 13101 Northwest Freeway [Hwy. 290], Suite 101, Houston, Texas 77040
  • Southwest: 6464 Savoy Drive, Suite 110, Houston, Texas 77036
  • Southeast: 11550 Fuqua St., 3rd floor, Houston, Texas 77036 (in District E)

The stationary centers are open Monday and Tuesday, from 9 a.m. to 6 p.m., Wednesday and Thursday from 10 a.m. to 8 p.m., Friday from 9 a.m. to 6 p.m., and Saturday from 9 to 3 p.m. These centers are closed on Sundays. For a map, click here.

The city received the $1.17 billion for housing recovery through the U.S. Department of Housing and Urban Development and the State of Texas General Land Office. The recovery funds include the HoAP, which offers five program options including:

  • Reimbursement for completed repairs
  • Homeowner-managed rehabilitation
  • City-managed rehabilitation and reconstruction
  • Buyouts
  • Interim mortgage assistance.

For more information regarding this program, please contact the Houston Recovery Center by calling 832-393-0550.

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City of Houston plans to start issuing reimbursement checks for Hurricane Harvey recovery

March 14th, 2019

The City of Houston is clearing hurdles to issue reimbursement checks for Harvey-related home repairs by the end of March.

On Wednesday, Texas General Land Office Commissioner George P. Bush approved the city’s request to reduce barriers for reimbursing homeowners. Also, City Council is expected to vote Wednesday, March 20 on a key set of homeowner contract documents that will allow the city’s to sign contracts with homeowners almost immediately.

“I have fought for the resources Houston needs to recover from Harvey, and now I’m fighting to make sure we get help to Houstonians without delay,” Mayor Sylvester Turner said. “In disaster recovery, there are a lot of challenges for homeowners including requirements set by state and federal agencies. I’m looking for ways to make the process smoother for everyone.”

The GLO authorized the city to use an additional method of verifying how much homeowners spent on recovery, by allowing homeowners to self-certify repair costs that are then verified by the city. The city and GLO still encourage homeowners to document recovery expenses with receipts when possible, while recognizing that self-certification will help speed the process. “We’re grateful to Commissioner Bush and the GLO for helping us reduce administrative burdens, while making sure that we’re good stewards of federal resources,” said Tom McCasland, the city’s Housing and Community Development Director.

Once City Council approves the standard contract forms for the Homeowner Assistance Program (HoAP), the Housing and Community Development Department will move forward with signing contracts with the first round of homeowners for the reimbursement program option. The city will then verify repair costs and begin issuing checks to eligible homeowners. “Our target is the end of March to start cutting checks for reimbursement,” McCasland said.

Homeowners interested in participating in HoAP or other Harvey recovery programs should take the Harvey Recovery Survey at www.recovery.houstontx.gov/survey or 832-393-0550. The Survey takes less than 15 minutes, doesn’t require any documents, and is the first step in accessing recovery programs. More information is available at www.recovery.houstontx.gov.

Funds for Harvey Recovery Programs are provided by the City of Houston and the Texas General Land Office through the U.S. Department of Housing and Urban Development’s Community Development Block Grant Disaster Recovery Program.

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